FAQs - Frequently Asked #Questions
- Important Dates
- General
- Tickets
- Program
- Recordings & Videos
- Sponsoring
- Childcare
- Accessibility
- Health Provisions
- Contact
Important Dates
Conference Milestones
2026-10-21 Tickets: sale opens at 12:00 CEST (Edition I: Early Bird, 150 tickets)
2026-10-21 Financial Aid Programme: open
2026-10-23 Call for Sprint projects and participants: open
2026-11-04 Call for Proposals: open
2026-11-04 Tickets: Edition II Blind Bird pricing at the latest (earlier if Edition I sells out)
2026-11-19 Call for Masterclasses: open
2026-12-10 Call for Community Events: open
2026-12-20 Call for Proposals: closes
2026-12-27 Financial Aid Programme: closes at 23:59 CET
2027-01-14 Community voting: open
2027-01-15 Call for Volunteers: open
2027-01-20 Financial Aid Programme: applicants notified
2027-01-21 Community voting: closes
2027-02-07 Call for Volunteers: closes
2027-02-10 Speaker acceptances announced
2027-02-10 Tickets: Edition III Wise Bird pricing
2027-02-21 Call for Community Events: closes
2027-02-24 Volunteers notified
2027-03-03 Final schedule published
2027-03-03 Tickets: Edition IV Late Bird pricing; day passes on sale
2027-03-31 T-shirt sizes final
2027-04-02 Last day for free refunds and Masterclass switching
2027-04-19 Masterclasses & Django Girls 🎓
2027-04-20 to 2027-04-22 Conference Days 🚀
2027-04-23 to 2027-04-24 Sprints, Hackathons & Beginners' Day
General
How I can I stay up to date?
For major milestones we send out a newsletter. Please subscribe to our newsletter.
Go here to subscribe our newsletterWhat's the conference language?
The conference is all in English.
I missed a deadline. Will an email help to make up for it?
We are sorry to hear that, and we understand that things do not always go to plan.
However, deadlines apply equally to everyone, so we cannot make individual exceptions or extend a deadline by email. This keeps the process fair for everyone who submitted on time.
Our team truly appreciates your interest and looks forward to your punctual submission next year. All upcoming dates are listed in the conference milestones.
Conference milestonesTickets
Gibt es die Ticket FAQs auf Deutsch? (Ticket FAQs in German?)
Ja. Viele Unternehmen bevorzugen den Einkauf auf Deutsch, daher stellen wir die Ticket-FAQs auch in deutscher Sprache bereit. Der Link führt direkt zu den deutschen Ticket-FAQs.
Deutschsprachige Ticket-FAQsWhen are you going to start selling the tickets?
Ticket sales open on 21 October 2026 at 12:00 CEST.
On-Site tickets
Every three-day pass belongs to one of four editions. Prices step up on published dates and quotas; once an edition closes, it never reopens. All prices in EUR, incl. VAT.
| Conference Pass On-Site (Tuesday–Thursday, 20–22 April 2027) | ||||
|---|---|---|---|---|
| Edition I: Early Bird | Edition II: Blind Bird | Edition III: Wise Bird | Edition IV: Late Bird | |
| Opens | 21 October 2026, 12:00 CEST | when Edition I is gone, 4 November 2026 at the latest | 10 February 2027, speakers announced | 3 March 2027, schedule published |
| Size | 150 tickets | until 10 February | until 3 March | until sold out |
| Standard | 690 € | 790 € | 890 € | 990 € |
| Self-funded | 450 € | 500 € | 550 € | 625 € |
| Student | 275 € | 300 € | 325 € | 375 € |
Each three-day pass includes the limited shirt of its edition.
| Day Pass On-Site (on sale from 3 March 2027, no shirt) | |
|---|---|
| Standard | 550 € |
| Self-funded | 300 € |
| Student | 200 € |
| Masterclasses: Monday, 19 April 2027 (full-day or half-day, small groups) | ||
|---|---|---|
| Full-day | Half-day | |
| until 10 February 2027 | 590 € | 390 € |
| until 2 March 2027 | 690 € | 490 € |
| from 3 March 2027 | 790 € | 590 € |
Full-day classes run 9:00–16:00 with a one-hour lunch break at 12:00; half-day classes run 9:00–12:00 or 13:00–16:00. The first masterclasses are online, more will follow.
Ticket pageRemote tickets
Remote tickets include all talks live and on demand.
| Conference: 3-day remote tickets | ||
|---|---|---|
| until 10 February 2027 | from 11 February 2027 | |
| Standard | 190 € | 240 € |
| Self-funded | 90 € | 140 € |
| Student | free 👇 | free 👇 |
All student registrations are reviewed and require approval. Please use your university email—social links are optional, but help us validate faster.
Are tickets refundable?
Any ticket is fully refundable until 2 April 2027, no questions asked.
Can I switch to another masterclass?
Yes, until 2 April 2027, subject to availability. Send a message to Tickets via the contact form and include your name and your five-character order code (e.g. ABC12).
Contact formWhat happens if a masterclass is canceled?
If a masterclass has to be canceled for reasons beyond our control, such as force majeure or the trainer falling ill, we refund the full ticket price.
If a masterclass does not reach its minimum number of participants, we may cancel it. We let you know by 2 April 2027; you can then switch to another masterclass, subject to availability, or get a full refund.
Travel, accommodation and other costs are not refunded.
Masterclass terms (German)Is there a package for purchasing multiple tickets at once?
Teams of five or more, please contact sponsoring for the Silver package.
Contact sponsoringWhat payments option do you offer?
We accept:
- Bank transfer [actually our preferred method]
- Credit card (via Stripe)
- PayPal (for non SEPA countries)
PayPal charges high fees, which is why we offer PayPal only for non-SEPA countries. Within SEPA (the European Single Euro Payments Area), a simple bank transfer is recommended.
Can I sent you a purchase order for tickets?
Unfortunately, purchase orders are only accepted from sponsors. All other tickets must be purchased directly through the ticket shop.
If tickets need to be purchased by another department, please coordinate internally to complete the transaction through the ticket shop. Purchase orders sent by email or fax will not be processed. Procurement-based purchasing is available exclusively to sponsors.
Can I get a quote for tickets?
No, we do not issue quotes for tickets. Tickets are purchased directly through the ticket shop.
Quotes are only available for sponsoring packages, including the Silver package for teams of five or more.
Contact sponsoringCan tickets be paid by invoice and bank transfer?
Yes. Tickets can be purchased by invoice and paid via bank transfer through the ticket shop.
Please make sure to download the invoice immediately after purchase and ensure it is processed correctly by your bookkeeping or procurement department. All funds must be received within the stated payment term; unpaid tickets will be canceled automatically. Conference tickets will be issued once payment has been processed on our side.
Please note that while we understand there may be delays in internal procurement processes, the conference cannot accept any payment delays or provide additional paperwork, supplier onboarding, or custom processing for purchase systems. If this is not feasible, we recommend completing the purchase via credit card instead.
What is included in terms of food and drinks during the conference?
The conference ticket includes a light lunch buffet, coffee breaks, and light refreshments throughout the day.
Which food options are there?
While every effort is made to provide a diverse selection, some options may be limited due to local conditions. The planned options include:
- gluten-free
- lactose-free
- meat
- vegan
- vegetarian
All food will be labeled for allergens. We will conduct a representative survey before the conference to ensure an appropriate distribution of options.
What if one gets sick or has a (family) emergency just before the conference?
Tickets can be re-assigned until two days before the conference.
All on-site tickets do include remote access, so if one does not feel well one can still join remotely.
How can invoices be corrected?
Invoice details can be updated in self-service through the ticket shop.
When changes are made, the system automatically issues a credit note for the original invoice and generates a new corrected invoice.
Which ticket category should be selected?
The ticket category follows who pays for the ticket.
Standard: the ticket is a business expense. It is paid or reimbursed by a company or organization, or booked by a freelancer — no exceptions. This includes:
- Companies and organizational entities
- Freelancers
- Start-ups
- Public sector employees
- Private research institutes
- Corporate R&D departments
Personal:
- Self-funded: you pay out of your own private pocket, for example as a hobbyist, an enthusiast, or someone learning the language. Academic researchers and post-docs at public academic institutions also buy Self-funded.
- Student: full-time students with a valid student ID at the time of the conference, whoever pays for the ticket.
Do you offer any day tickets?
Yes. Day passes go on sale on 3 March 2027, once the schedule is published. Availability depends on overall ticket sales and venue capacity. Day passes do not include a shirt.
What about tickets for students?
The Student ticket is available for anyone who holds a valid student ID at the time of the conference. The student ID must be presented upon first entry to the venue.
Please note that if student status ends before the conference takes place, the Student ticket is not applicable.
Eligibility is limited to full-time students. We cannot accept applications from part-time students who are completing their degree alongside full-time work. Part-time jobs to support your studies do not affect eligibility.
All ticket prices include VAT
All ticket prices include 19% VAT.
The EU VAT reverse charge does not apply, as conferences are taxed in the host country. Companies may apply for a VAT refund through the local tax authorities.
Are conference T-shirts included?
Yes. Each three-day pass includes the shirt of its edition: four editions, four designs.
Every edition is limited: the shirts are custom made in the exact number sold — no reprints, no sales, no shirts at the door. Sizes are final on 31 March 2027; no changes or additions after that. Day passes do not include a shirt. See the size tables before you order.
What is a T-shirt edition, and until when can I get one?
Every three-day pass belongs to one of four ticket editions, and each edition has its own T-shirt design. Your edition is the one on sale on the day you order, so the earlier you buy, the earlier your edition.
| Edition | On sale | T-shirt |
|---|---|---|
| I: Early Bird | from 21 October 2026, 12:00 CEST — 150 tickets, until sold out (4 November 2026 at the latest) | Edition I design |
| II: Blind Bird | after Edition I, until 10 February 2027 | Edition II design |
| III: Wise Bird | 10 February – 3 March 2027 | Edition III design |
| IV: Late Bird | from 3 March 2027 until sold out | Edition IV design |
Sizes are final on 31 March 2027, no changes or additions after that. The shirts are custom made in the exact number sold: there are no reprints and no shirts at the door. Day passes never include a shirt.
Once an edition closes, it never reopens, so its shirt cannot be ordered later either.
Can I change my T-shirt size after ordering?
Yes, until 31 March 2027. You can adapt your personal information (name, contact details, etc.), but to change the T-shirt size you need to change your order. The size tables list the measurements for each size.
1. Go to your order page; you can find the link in your order confirmation. It looks like: https://pretix.eu/pysv/…/order/YOURORDERID/…/
2. Scroll to the bottom and select "Change or cancel your order → Change order" (German: "Bestellung stornieren oder umbuchen → Bestellung umbuchen")
3. Select another T-shirt size and continue to complete the change.
Order limits
Edition I: up to five tickets per order.
I’m on a budget and cannot afford a ticket.
The conference offers a Financial Aid and Scholarship Program to support those who would otherwise be unable to attend.
Please check the program page for this year’s deadlines and details.
Financial Aid ProgramIs it possible for a company to purchase Self-funded Tickets?
No. Self-funded Tickets are intended only for private individuals paying out of their own private pocket and for researchers at public academic institutions. Tickets purchased by a company or organization will be canceled.
Any reference to a company or organizational address in the invoice details is considered misuse and will also lead to cancellation.
I’m working with Python, but I do not get reimbursed by my employer.
In this case, it is acceptable to purchase a Self-funded Ticket. Please ensure that no company or organizational information is included in the invoice details, as this would be considered misuse and may lead to cancellation.
Is it possible to purchase Student Tickets as a company?
Yes, a valid student-ID must be presented entering at the conference the first time.
I’m an academic researcher — which ticket should I choose?
Academic researchers affiliated with public academic institutions—such as public universities, or research organizations like the Max Planck or Helmholtz Institutes—are eligible to purchase a Self-funded Ticket.
This option is not available for researchers working in private institutes, research companies, or the public sector.
Please note that, for logistical reasons, Self-funded Tickets do not display institutional affiliations on conference badges. If showing your affiliation is important, consider purchasing a Standard Ticket instead.
My credit card is not working — are there alternative payment methods?
Yes. In addition to credit card payments processed via Stripe, tickets can also be paid by bank transfer through the ticket shop. Please select the bank transfer option during checkout.
All funds must be received within 10 working days and at least two weeks before the conference; unpaid tickets will be canceled automatically. If issues persist with credit card payments, please contact your bank or try again later, as temporary authorization issues can occur.
Where can I find the invoice?
After completing the purchase, all relevant information and documents, including the invoice, will be sent by email from our ticket shop Pretix. The invoice email includes a link where the invoicing address can be added or edited.
The invoicing address is often required by employers to claim VAT. Please ensure that the correct invoicing details (e.g., employer information) are entered before the conference starts. Changes to invoices cannot be made after this period.
Can tickets be resold?
Tickets are personalized and reselling is not permitted.
However, it is acceptable to purchase tickets on behalf of a friend, colleague, or subsidiary, provided proper reimbursement is handled privately.
Are badges transferable?
No, badges issued are valid only for the person to whom the badge was assigned to.
Can sponsors get additional tickets?
Yes, please contact sponsoring.
Link to sponsoring.How can a ticket be returned or canceled?
Tickets can be canceled until 2 April 2027 directly through the ticket shop using the self-service option provided in the confirmation email. Please follow the link in that email to manage or cancel the ticket.
If assistance is needed, the contact form below can be used. Include the full name and ticket number (e.g., TCK5-1). Refunds are exclusively issued to the same payment method used for the original purchase.
Refunds are free of charge when issued to credit cards, PayPal, or SEPA accounts (EUR accounts within the European payment area). For international bank transfers (SWIFT), any bank fees incurred must be deducted from the refund amount.
Contact formMy visa was rejected. Can I cancel my ticket?
Yes. If your visa application is rejected, you can cancel your ticket and get a refund at any time before the conference.
Until 2 April 2027, cancel directly through the ticket shop using the link in your confirmation email.
After that date, send a message to Tickets via the contact form and include your name and your five-character order code (e.g. ABC12). We will reply by email and ask you for a copy of your visa rejection.
Contact formI just need to cancel my Social Event ticket but keep my conference ticket.
Social Event tickets cannot be canceled directly through the ticket shop. Please contact us via the contact form — we are happy to cancel and reimburse them until 2 April 2027.
Contact formDo you issue a certificate of attendance for participants?
Yes, we do issue a certificate of attendance. These will be sent out after the conference via email.
Program
How can I speak at the conference?
See the Call for Proposals for more information and the milestones above for submission deadlines. We also offer exclusive speaking opportunities to sponsors, see sponsoring.
Link to Call for ProposalsIs there a support program for speakers?
Each accepted proposal includes one complimentary conference ticket, to be used by any one speaker on that proposal. While we don’t provide speaker travel funding, financial aid is available for attendees who need support with travel and accommodation. If you’d like to be considered, please apply before the programme closes (see milestones above).
Link to Financial Aid ProgrammeWill you consider making any exception if I am a speaker but have not secured financial aid?
We understand that individual situations can be difficult. However, in general, we do not make individual exceptions for speakers who have not secured financial aid, as we want to apply the same rules fairly and consistently to everyone.
How will the program look like?
The program will feature a mix of keynotes, talks, workshops, panels and community sessions, tailored to offer diverse perspectives and practical insights. While the final lineup will be shaped by the submissions we receive during the CfP, our goal is to create a balanced and engaging schedule that reflects the latest trends and innovations.
Check out the previous year's program here.What about tutorials?
There will be 90-minute tutorials on conference days. The attendance is included in the ticket but seats are limited.
Please note that tutorials take place at the Business Development Center Heidelberg (BDC), a ten-minute walk from the main venue. Use the adjacent 30-minute coffee breaks to switch venues.
Can presentations be given remotely?
Remote presentations are not accepted.
All speakers are required to present their sessions on site. Absolutely no exceptions.
Are speakers invited to attend the conference?
Each accepted talk proposal includes one complimentary conference ticket for the primary speaker. Co-presenters are kindly asked to purchase their own tickets.
For accepted tutorials, up to two complimentary tickets are provided if both speakers are actively contributing to the session.
Participation in additional activities (e.g., social events) requires a separate purchase.
What happens if a ticket was purchased before receiving a free speaker ticket?
Got your talk accepted after buying a ticket? We refund it, and you keep your edition and shirt. The same applies to volunteers and organizers.
I have updated some information, but it does not appear on the website. Why?
The conference website is static and regularly synchronized with data from Pretalx. Updates may take some time to appear, so a short delay is normal.
Please note that all information updates must be made directly through Pretalx. Requests sent by email or to the helpdesk cannot be processed.
Will internet access be available during my talk?
Internet access during talks is not guaranteed. Presentations should not rely on a stable internet connection.
While efforts are made to ensure good WiFi coverage, performance may vary and cannot be guaranteed. Use of the conference network is at the speaker’s own risk.
How many speakers can be listed on a talk proposal?
A maximum of two speakers can be listed per talk proposal due to technical constraints. Please don’t add more than two speakers.
Can I add or change speakers after submitting a proposal?
Please make sure all speakers (including co-speakers) are listed on the proposal before the CFP closes. Once the CFP has closed, we can’t add or change speakers. This helps us keep the review process fair and consistent, and ensures we can confirm speaker details, scheduling, registration, and accessibility needs in time.
Lightning Talks
A lightning talk (LT) is a short presentation which must not be longer than five minutes.
You may talk about / present (almost) everything with certain boundaries:
- no promotion for products of companies
- no call for 'we are hiring' (but you may name your employer)
- conference or community event announcements are limited to one minute only
- one LT per person per conference policy
Recordings & Videos
Are talks recorded?
Yes. Talks and tutorials are streamed and recorded.
Other formats, such as Masterclasses, Discussion Sessions, Roundtables, Topic Clinics, or Birds of a Feather (BoF), are neither streamed nor recorded.
How can I watch talks during the conference?
During the conference, all talks are available as a livestream through our video app. Access requires a valid on-site or remote ticket.
Can I rewatch talks during the conference?
Yes. We plan to deliver rough cuts of all talks overnight, so you can watch or rewatch sessions in our video app the next day.
Will talk recordings be available after the conference?
Yes. All talks and their recordings remain available to ticket holders in our video app after the conference ends. A public release of the recordings is planned approximately three months after the conference.
Can recordings be made available earlier?
Early access to video recordings before the public release is available to sponsors on request only.
What are Discussion Sessions, Roundtables, Topic Clinics, or Birds of a Feather (BoF)?
We believe that open communication, meaningful conversations, and the exchange of ideas are more important than ever. That’s why we’ve introduced dedicated Discussion Sessions to our conference program.
Unlike traditional talks, these sessions are all about interaction. Whether it’s a roundtable discussion, a topic clinic, or a Birds of a Feather (BoF) gathering, the focus is on sharing experiences, exploring different perspectives, asking questions, and learning from each other.
These sessions will not be recorded. We want to create an environment where participants feel comfortable speaking openly, asking difficult questions, sharing unfinished ideas, and discussing challenges without worrying about being recorded or quoted out of context.
There are no slides required, no formal presentations, and no expectation of having all the answers. Just a topic, a group of interested people, and the opportunity for meaningful exchange.
Come with questions, ideas, experiences, or simply curiosity. Everyone is welcome to contribute.
Sponsoring
Questions about sponsoring?
Please contact us via the link below.
Link to sponsoringSponsoring package prices VAT
All sponsoring package prices are net plus statutory VAT in the amount valid at the time. VAT for sponsoring is subject to the EU reverse charge system, please provide your VAT number.
Are sponsors free to set up their own sponsoring booth?
Yes, but it must fit the space mentioned on the sponsing brochure.
How many tickets are in the sponsoring packages included and how many employees are allowed to come for the sponsoring table - additionally?
We don’t offer additional free tickets for employees at the sponsoring table. You can assign the tickets included in your sponsoring package however they best fit your needs to staff at the booth or employees attending the conference.
Who is the legal entity behind the conference?
The conference is run by the Python Softwareverband e.V., a registered association in Germany under VR 33442 in Halle (Saale).
See imprint page for detailsChildcare
Is childcare provided?
We plan to provide childcare on the conference days (20–22 April 2027), but we cannot confirm it yet because we have not received confirmation ourselves. We will update this answer as soon as it is confirmed.
Accessibility
Is the venue accessible?
Yes. The Heidelberg Congress Center (HCC) is fully barrier-free, with a hearing loop and a guidance system for blind and visually impaired visitors.
All entrances are step-free, eight lifts connect the event levels, and the handrails carry tactile orientation information.
The HCC is one minute from Heidelberg main station. The tram and bus stop "Hauptbahnhof Süd" is right in front of the venue, and the barrier-free car park P21 HCC is on site. Detailed information can be found on the venue’s website.
Venue information (HCC Heidelberg)How can accessibility assistance be requested?
The conference team is happy to assist with accessibility needs and will make every effort to ensure the event is as accessible as possible. Please use the contact form to share specific requirements in advance so that appropriate arrangements can be considered.
Contact formHealth Provisions
What are the health provisions at the conference?
We are fully aligned with public health recommendations and local regulations to ensure a safe and welcoming environment for everyone.
We kindly encourage anyone feeling unwell to refrain from attending in person. To make sure no one misses out, we provide free remote access to all on-site participants, allowing them to engage with the event from the comfort of their homes if needed.
We also warmly welcome and support attendees who choose to wear masks during the event, respecting individual preferences and fostering a culture of care and mutual respect.
Contact
For any questions, please use the official communication channels. Volunteers dedicate their personal time to support the community and are not available for spontaneous or direct support. Using the official channels ensures that inquiries are properly tracked, prioritized, and directed to the right team members—helping maintain an efficient and respectful process for everyone. The team aims to respond within 48 hours. Thank you for your understanding.
Contact Policy
Please do use 👉official channels only👈 and do refrain from contacting members of the organization team directly via email or social media.
Contact form on this website
Email reply to communication received from us (e.g., emails from Program or Financial Aid Committee)
Sponsoring email
All your messages go into our dedicated mailboxes and there are 🙋🏽♂️🙋🙋♀️🙋🏾♀️ multiple volunteers happy to assist.
Thanks for your mindfulness.
What are bad practices when contacting the conference team?
The conference is organized by volunteers who dedicate their personal time to support the community. It is considered inappropriate to contact volunteers through personal channels such as direct email, social media (e.g., X, LinkedIn), or by phone. Please use the official contact channels for all conference-related inquiries.
Something urgent? Not sure if we got your message?
Feel free to ping us again via the official channels as described above!
Where can I find the contact form?
Please go to our contact page.
Contact form
Social Event tickets?
Tickets for the Social Event can be purchased as an add-on to any on-site conference ticket from day one in our ticket shop. Please note that space is limited. Day pass holders can only add the Social Event to a day pass for the day it takes place.